Privacy Policy

1. Controller

The controller responsible for the processing of personal data on this website is:

FITTING HEROES
Owner: Daniel Kitzberger
Gregor-Kirchner-Straße 20
2384 Breitenfurt near Vienna
Austria
Email: support@fittingheroes.at

Further contact details can be found in the imprint.

2. General Information

We take the protection of your personal data very seriously.
Your data is processed exclusively in accordance with applicable legal provisions (GDPR, Austrian Telecommunications Act 2021).

“Personal data” means any information relating to an identified or identifiable natural person.

3. Access Data / Server Log Files

When you visit our website, the following data is automatically collected and stored in server log files:

accessed page / URL
date and time of access
IP address
amount of data transferred
browser type and version
operating system
referrer URL

This processing is carried out on the basis of Art. 6(1)(f) GDPR
(legitimate interest in ensuring a secure and stable operation of the website).

The data is not merged with other data sources.

4. Contact

4.1 Contact by Email or Contact Form

If you contact us, we process the data you provide (e.g. name, email address, message) in order to handle your enquiry.

Legal basis:

Art. 6(1)(b) GDPR (pre-contractual measures / contract), or
Art. 6(1)(f) GDPR (legitimate interest in responding to enquiries)

The data will be deleted as soon as it is no longer required for the respective purpose and no statutory retention obligations apply.

5. Orders in the Online Shop

To process your order, we collect and process the following data:

name
billing and shipping address
email address
payment and order details

Legal basis: Art. 6(1)(b) GDPR (contract performance)

Without this data, a contract cannot be concluded.

6. Data Disclosure

For the purpose of contract performance, we disclose personal data only to the extent necessary, for example to:

payment service providers (e.g. PayPal, Klarna)
shipping and print-on-demand service providers
IT and hosting service providers

Data transfers to third countries take place only where appropriate safeguards exist (e.g. adequacy decisions or standard contractual clauses).

7. Newsletter (“The Fitting Herald”)

If you subscribe to our newsletter, we use your email address exclusively for sending the newsletter.

Legal basis: Art. 6(1)(a) GDPR (consent)

You may withdraw your consent at any time (e.g. via the unsubscribe link in the newsletter).

8. Cookies & Consent Management

Our website uses cookies.

8.1 Essential Cookies

These cookies are necessary to provide basic website functions.

Legal basis:
Art. 6(1)(f) GDPR
§ 165(3) Austrian Telecommunications Act 2021

8.2 Analytics and Marketing Cookies

Cookies used for analytics, tracking or marketing purposes (e.g. Google Analytics, Meta Pixel) are set only after your explicit consent.

Legal basis: Art. 6(1)(a) GDPR

You can withdraw your consent at any time via the cookie settings.

9. Analytics & Marketing (Consent-Based)

After consent has been given, the following services may be used:

Google Analytics
Google Ads (conversion tracking, remarketing)
Meta (Facebook / Instagram Pixel)
TikTok Pixel
Pinterest Tag

In this context, data such as shortened IP addresses, usage behaviour and device information may be processed.
Data may be transferred to third countries (e.g. the United States).

10. Data Retention

We store personal data only for as long as necessary for the respective purpose or as required by statutory retention obligations.

11. Your Rights

Under the GDPR, you have the following rights:

right of access
right to rectification
right to erasure
right to restriction of processing
right to data portability
right to object to processing
right to withdraw consent

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.

Austria:
Austrian Data Protection Authority
www.dsb.gv.at